Words Matter After a Severe Maternal Event

Maternal 911

Clinician speaking compassionately with a patient after a severe maternal event to support emotional healing and trust

In this article...

In healthcare, we see tragedy. We see triumph. What we say matters, especially after a severe maternal event. In obstetric care, teams often work heroically to save lives. When a patient survives a life-threatening complication, clinicians may feel relief, pride, and gratitude. However, the language used after the emergency can shape how patients process what ... Read more

In healthcare, we see tragedy. We see triumph. What we say matters, especially after a severe maternal event.

In obstetric care, teams often work heroically to save lives. When a patient survives a life-threatening complication, clinicians may feel relief, pride, and gratitude. However, the language used after the emergency can shape how patients process what happened just as powerfully as the clinical care itself.

For patients, surviving a severe maternal event is not only a medical outcome. It is frequently a psychological trauma. The words clinicians choose in the aftermath can either support healing or unintentionally deepen distress.

Below are common phrases often spoken with good intentions, why they can be harmful, and what to say instead.

“All that matters is a healthy mom and healthy baby”

Why this can hurt

Healthy outcomes matter deeply, but this phrase can erase the patient’s lived experience. For someone who nearly died, it may feel as though their fear, pain, and loss are being dismissed. It also shifts attention entirely to outcome rather than process, suggesting that trauma should be set aside because survival occurred.

Try instead

“I know this wasn’t the birth experience you expected. It’s okay to have feelings about that.”

This acknowledges that survival and grief can coexist and that both deserve space.

Other Phrases to consider avoiding:

“I can’t believe you’re alive”

“You are so lucky to be alive”

“Thank God you’re okay”

Why this can hurt

After a severe maternal event, many patients feel profoundly unsafe. Expressions of disbelief can reinforce the perception that death was narrowly avoided and might happen again. This can heighten fear and anxiety rather than relieve it.

These statements may also make patients feel like passive recipients of luck instead of active participants in their own survival.

Try instead

Provide a clear, compassionate explanation of what happened and what was done.

“You experienced a serious complication called ____. Here’s what we did to treat it, and here’s what we’re watching for now.”

Clear information restores predictability, and predictability helps restore a sense of safety.

More Phrases to consider avoiding:

“Everything happens for a reason”

Why this can hurt

People often use this phrase to comfort, but it may come across as dismissive or blaming. It attempts to assign meaning to an event that may feel senseless or devastating. For many patients, it raises painful questions about why this happened to them.

Try instead

“This wasn’t your fault. Here’s what we understand about why this may have happened.”

This grounds the experience in reality and removes blame, something many patients desperately need to hear.

Other Phrases to consider avoiding:

Anything that begins with “At least”

Why this can hurt

“At least” statements rely on comparison.

At least the baby is okay.
At least you survived.
At least it wasn’t worse.

Comparison minimizes trauma. The fact that something could have been worse does not make what happened any less traumatic. These statements can unintentionally tell patients that their experience does not qualify.

Try instead

“You’ve been through a lot. You may have many complicated and conflicting emotions, and that’s normal after something like this.”

This validates complexity rather than shutting it down.

More Phrases to consider avoiding:

“You should be so grateful”

Why this can hurt

Gratitude can be genuine and meaningful, but forced gratitude leaves no room for other emotions. After a severe maternal event, patients may feel grateful, angry, sad, and devastated all at once.

This statement can also reflect the provider’s experience of the event rather than the patient’s, which may be very different.

Try instead

“I know this may feel scary and overwhelming. What questions can I help answer for you right now?”

This centers the patient’s needs and invites engagement.

Why Avoiding These Phrases Matters

Providers commonly use these statements to encourage patients to move forward. Unfortunately, the impact is often the opposite.

When patients feel dismissed by those in positions of authority, they may:

  • Question the validity of their own emotions
  • Suppress fear, grief, or anger
  • Delay or avoid psychological support
  • Experience prolonged or worsened postpartum mental health challenges

Validation and empathy open the door to healing. When patients are allowed to name their experience honestly, they are more likely to seek support, process trauma, and recover both psychologically and physically.

Holding Space for the Whole Experience

Most patients enter the hospital expecting to have a baby and go home. Some leave having survived an event that nearly killed them or their child.

They can feel grateful to be alive and still deserve space to grieve losses like safety, trust, bodily autonomy, or the birth they imagined.

Words cannot undo trauma, but they can ensure we do not add to it.

Maternal 911 Education Systems, LLC is led by an experienced team that includes an obstetrician-gynecologist and a women’s health nurse practitioner specializing in emergency obstetrics as well as intrapartum and postpartum safety. Maternal 911 is dedicated to improving maternal outcomes through evidence-based education and interdisciplinary team training.

Click here to contact us with any questions.

Disclaimer: Educational use only — not a substitute for clinical judgment or local protocols.

Maternal 911

Maternal 911 is a premier provider of educational solutions for the healthcare workforce, equipping organizations and their teams with comprehensive resources and tools focused on maternal health.


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